Privacy Policy
Effective Date: July 5, 2025
At Heritage Jute Fibers, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy outlines how we handle your personal data when you visit our website www.heritagejute.com, contact us, or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out our contact form, request a quote, or subscribe to our newsletter, we may collect:
- Name
- Email address
- Phone number
- Company name
- Shipping/Billing address (if applicable)
b. Automatically Collected Data
When you visit our website, we automatically collect limited information via cookies and analytics tools, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Process orders and quotations
- Send updates, promotions, and newsletters (only if opted-in)
- Improve our website and services
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers (e.g., web hosting, email services)
- Legal authorities, if required by law
- Logistics partners, only for the purpose of fulfilling an order
4. Cookies
Our website uses cookies to enhance user experience and analyze web traffic. Cookies help us understand how you interact with our site, so we can improve it. You can disable cookies through your browser settings, but this may affect website functionality.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no internet transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to certain data uses
- Withdraw consent for email marketing at any time
To exercise these rights, please contact us at info@heritagejute.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies separately.
8. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Heritage Jute Fibers
House: 36, Road: 10, Nikunja-2, Dhaka-1229, Bangladesh
📧 Email: info@heritagejute.com
📞 Phone: +880 1841-111625 | +880 9611-101558